Watch Systems LLC

Privacy Policy

Version 1.0 | Last Updated: September 9, 2026

1. Purpose, Scope, and Incorporation

This Privacy Policy (“Policy”) explains how Watch Systems, LLC (“Company,” “we,” “us,” or “our”) collects, uses, discloses, protects, stores, and destroys personal information in connection with the use of OffenderWatch^® Company Applications and Company’s website, offenderwatch.com (“Website”) (collectively, the “Applications”). It applies to every User who accesses or uses the Applications, no matter where the User lives. This Policy is a part of any agreement that you may have with Company governing your use of the Applications.

2. Definitions

“Biometric Information Policy” means Company’s policy for collecting and using biometric data, which is part of the agreement for Remote Express, which can be accessed at https://www.offenderwatch.com/biometric-info-policy

“Company Applications” means the applications that User can access or that Company makes available through the Website or for download on a mobile device, including Remote Express and the Family Safety App.

“Family Safety App” means the Offender Watch Parent and Offender Watch Child suite of mobile applications that provides real-time updates, instant notifications, and resources to help parents monitor family members’ locations or search for registered sex offenders.

“Remote Express” means Company’s application that allows eligible Users who are subject to sex-offender registration obligations submit registration updates remotely.

“SMS Terms & Conditions” means Company’s policy for communicating through SMS messages, which can be accessed at https://www.offenderwatch.com/sms-terms-and-conditions

“User” means you, the individual who accesses or uses the Applications. “You” and “your” refer to the User.

3. Personal Information We Collect

Information which is publicly available or deidentified or aggregated information is not personal information. We may collect the following categories of personal information in connection with your use of the Applications:

Identity Information: The Website collects name, email address, and IP address. Remote Express collects name, date of birth, email address, mobile telephone number, last four digits of Social Security Number, state of registration and Registration Data. Registration Data for Remote Express includes address, vehicle information, and other details required under your state’s sex offender registration laws. The Family Safety App collects name, postal address, email address, mobile telephone number, and phone contacts.
Commercial Information: Remote Express collects Consent Records and Audit Records. Consent Records are records of a User’s consent to collection of biometric information and SMS consent, including timestamp, policy version, device and session data. Audit Records are records of verification events, including verification outcome, match score, timestamps, submission-location metadata, and reviewing officer identity, as required by law of the applicable jurisdiction. The Family Safety App collects subscription records, purchases, subscription tier, and transaction history.
Biometric Data: Remote Express generates a facial-geometry template from your submitted selfie and compares it to a template generated from the mugshot on file with your supervising agency. For more information on collection and use of your biometric data, please visit our Biometric Information Policy.
Internet and Network Data: The Website collects device type, operating system, and browser used. Remote Express collects Device type, operating system, browser used, and session timestamps. The Family Safety App collects device type, operating system, browser used, unique device ID, and session timestamps.
Location Data: The Website captures approximate city or region. Remote Express captures GPS location at each registration session, together with a User’s response to a prompt asking whether the User is at their registered residence and, if not, their stated current location; Remote Express does not continuously track a User’s location. The Family Safety App monitors precise locations from monitored devices, but location data is not stored unless proximity to an offender is indicated. The Family Safety App also allows the parent or guardian User to geofence locations by address.
Professional Data: The Website captures employment information.
Photographs: Remote Express captures selfies. The Family Safety App captures photographs uploaded to an account.
Payment Information: Company’s third-party payment processor collects credit or debit card information through Remote Express and the Family Safety App.
Sensitive Information: Remote Express captures Biometric Data and Location Data that qualifies as sensitive information, as described above. The Family Safety App collects Location Data that qualifies as sensitive information, as described above, in addition, it collects name, phone number, contact list, and device type of a known child.

4. How We Collect Your Personal Information

Personal information may be collected from the following categories of sources:

You, Company collects the information you submit to the Applications and from your use of the Applications;
Registering law enforcement agencies, Company collects information directly from registering law enforcement agencies, including the mugshots of Remote Express Users;
Public records, the sex offender registry is populated from publicly available information; and
Third-party payment processors.

5. How We Use Your Information

Personal information collected through the Applications may be used to:

Provide the services through the Applications, including monitoring services, contact-detection services, watch-list services, alert services, verification services;
Verify your identity and authorize access to the Applications, including account creation in certain Applications;
Transmit your registration updates to your registering law enforcement agency;
Record the location from which you submitted your registration update, and your response to the residence prompt, and make that information available to your supervising agency;
Send compliance notifications, reminders, and confirmations via email and SMS;
Send alerts, notifications, and provide support;
Send information about services, products, and events related to certain Applications;
Respond to requests for information or other queries made through the Applications;
Process and manage billing, subscription renewals, and fees, including any agency fees and to maintain financial records;
Maintain audit records required by law enforcement and regulatory standards;
Maintain consent records of your account registration and policy acknowledgment;
Comply with Company’s obligations and enforce Company’s legal rights, including regulatory reporting and compliance;
Perform business functions necessary to support and maintain the business of Company;
Evaluate and improve performance of the Website;
Maintain and improve the functionality of each Application; and
Maintain security and prevent fraud.

Company does not use facial-geometry templates or other biometric data for product improvement, model training, marketing, advertising, or research.

6. Disclosures of Personal Information

Company may disclose personal information to third parties as described in this Section. Company does not disclose personal information to third parties, except as described in this Policy. Other than law enforcement agencies, which are subject to reporting and disclosure laws, third parties to whom Company discloses personal information are required to maintain the confidentiality of such information and are prohibited from using personal information for purposes other than those agreed. As used in this section, “disclose” means transfer, send, or otherwise make available or accessible to another person or entity, but does not include selling or sharing as those terms may be defined under applicable state privacy and data protection law.

Law enforcement. Company may disclose your Identity Information and Internet and Network Data to law enforcement to comply with Company’s legal obligations and enforce Company’s legal rights across the Applications. Remote Express discloses Identity Information, including the Registration Data, Commercial Information, specifically Audit records, Location data, Photographs, to a User’s registering law enforcement agency as required for sex offender registry compliance. The Family Safety App discloses tips regarding offenders as permitted through lawful request.

Technology Service Providers. Company may disclose Identity Information, Commercial Information, Internet and Network Data, Location Data, Professional Data, Photographs, and Sensitive Information to its technology service providers to support platform operations across the Applications, including for Application hosting, sending communications, managing form submissions, evaluating Website performance, engaging in Company business, maintain and securing the Applications, managing location services and functionality, and otherwise providing the services.

Third-party Payment Processors. You disclose Payment Information, Identity Information, and Commercial Information to Company’s third-party payment processors when completing a financial transaction. Payment Information, such as credit or debit card details, are not disclosed to Company. Company receives confirmation of payment and subscription or services purchased.

Third-Pary Transactional Parties. Company may disclose Identity Information, Commercial Information, Internet and Network Data, Location Data, Professional Data, Photographs, and Sensitive Information, to the extent permitted by law, including during any due diligence process, in the event of any contemplated or actual re-organization, merger, sale, joint venture, assignment, transfer, consolidation, restructuring, bankruptcy, or other disposition of all or any portion of Company’s business, assets, stocks, or an Application.

Sensitive Information. Your location data is disclosed as described above. Your biometric data is not disclosed to any third party. Company does not use or disclose your sensitive personal information for purposes other than those allowed under applicable state privacy and data protection laws, including Section 7027(m) of the California Consumer Privacy Act Regulations. Biometric data is not disclosed to any third party, as described more fully in the Biometric Information Policy.

7. Analytics, Sales and Sharing of Personal Information

Analytics, Cookies, and Similar Technologies

Company may disclose or otherwise make available your Identity Information, such as IP address, Location Data, and Internet and Network Data with unaffiliated third parties with whom Company has a business relationship for ours or for their own business and advertising/marketing purposes. Such third party’s use of the personal information is subject to their privacy policy and data practices. These disclosures of personal data may also be considered a “sale” of personal information or “sharing” of personal information for “targeted advertising” under applicable state privacy and data protection laws.

Company utilizes Google Analytics, which uses cookies and similar technologies, to measure Website traffic and engagement for the purpose of improving the Website. Cookies and similar technologies are small pieces of text or code sent to your browser or device when you visit a webpage. Such technologies store information about your visit including IP address, referral source, pages visited, navigation path, pageviews, bounce rate, session length, new versus returning visitors, device, browser, operating system, and location information. Google may collect information about your use of other websites, applications, and services. To learn more visit, “How Google uses information from sites or apps that use Google’s services,” accessible at www.google.com/policies/privacy/partner.

You may have the right to opt out of such sales or sharing of personal information pursuant to the methods enumerated in Section 10. In addition to exercising your rights under Section 10, you can also manage cookies in your browser, by visiting https://allaboutcookies.org/ or https://globalprivacycontrol.org/

Sales or sharing of personal information

Company does not sell personal information for profit or monetary value. Other than as described above, Company does not share personal information for targeted advertising or other purposes.
COMPANY DOES NOT KNOWINGLY SELL OR SHARE PERSONAL INFORMATION OF USERS UNDER 16 YEARS OF AGE.
COMPANY DOES NOT SELL BIOMETRIC DATA.

8. Data Security

Company implements technical and administrative safeguards including encryption in transit and at rest, access controls, and audit logging. Remote Express is hosted through a CJIS-compliant infrastructure via Nlets. No system accessible through the internet can guarantee absolute security.

9. Data Retention

Company keeps information for different periods depending on the nature of the personal information, how Company uses it, how Users use the Applications, or whether it is subject to the policies of a third party:

Information Not stored or Retained. Biometric data collected through Remote Express are not stored or retained. Facial-geometry templates are generated in volatile memory solely for the identity comparison and are destroyed immediately afterward; no template database is maintained.
Information Users Control. Users of Remote Express or the Family Safety App may create an account or provide certain information through those Applications, such information may be stored and maintained so long as the Users maintain their accounts, including Identity Information, Photographs, and certain Sensitive Information.
Information Controlled by Third Parties. Information collected through Remote Express is retained as required by applicable sex offender registration statutes and a registering law enforcement agency’s records-retention policies, such information includes Identity Information, including Registration Data, Commercial Information, including Consent Records and Audit Records, Location Data, Photographs, and certain Sensitive Information.
Information Retained by the Company. Information may be retained as necessary for Company’s legitimate business or legal purposes, such as maintaining financial records, maintaining security, and preventing fraud, including Identity Information, Commercial Information, including Consent Records and Audit Records, and Internet and Network Data.

10. Your Rights

Depending your state of residence, and the Application being used, you may have the following rights regarding your personal information.

Right to Know. You have the right to know the personal information Company has collected, including the categories and specific pieces of Personal Information we have collected about you, the categories of sources from which the personal information is collected, the purpose for collecting, selling, or sharing personal information, and the categories of third parties to whom Company disclosed personal information.
Right to Delete. You have the right to delete or have your personal information deleted, subject to certain exceptions. If an exception prevents Company from deleting your personal information we will inform you at the time you make the request.
Right to Correct Inaccuracies. You have the right to correct inaccurate personal information or request inaccurate personal information be corrected.
Right to No Retaliation. You have the right to exercise the above rights free from retaliation, including Company will not deny you goods or services, charge different prices where the difference is not related to the value of the personal information, or offer different level of quality of goods or services. Denial of services or change in service level due to exercise of your rights does not constitute retaliation.
Right to Know What Personal Information is Sold or Shared. You have the right to know what Personal Information is sold or shared and to whom. Please see section 7 of this Privacy Policy for more information.
Right to Opt Out of Sale or Sharing of Personal Information. You have the right to opt out of the sale or sharing of your Personal Information. Please see section 7 of this Privacy Policy for more information.

Because the Applications operate in a law enforcement context, some standard consumer privacy rights may be limited or subject to legal exceptions.

In certain Applications, you may exercise your rights from the settings page or the My Account page. You may unsubscribe from future communications by following the instructions within the email or text messages. You may also contact us using one of the methods below. When requests are made outside of the Application or communications, we may take steps to verify your identity. We will respond to your request within 45 days, or such other period required by applicable law. In the event we cannot respond to your request, we will notify you of the reasons for the delay and the extended period for response. If we determine that we cannot respond to your request for any reason, we will notify you of the reasons for taking no action and for any instructions as to how to appeal. You may use an authorized agent to exercise your rights on your behalf. The authorized agent must provide us with proof of your written permission (for example, a power of attorney) that demonstrates authorization to submit a request on your behalf. An authorized agent must follow the process described above to make a request and must verify the agent’s own identity.

To submit a request:
Email: privacy@offenderwatch.com
Telephone:
Postal address: Watch Systems, LLC
4 Sanctuary Blvd, Mandeville, LA 70471

11. Children’s Privacy

The Family Safety App allows parents or guardians to track a child’s location and communications, by adding children to an account created by the parent or guardian. The Family Safety App collects name, phone number, contact list, device type, and location data of the child connected to the parent or guardian’s account. This information is not made publicly available. Such information is used in accordance with this Policy. To review or delete a child’s personal information, an account holder may contact Company using one of the methods in Section 10. To prevent further collection and use, please delete the account on Family Safety App or the child connected to the account. Location Data that qualifies as sensitive information, as described above, in addition, it collects name, phone number, contact list, and device type of a known child.

Neither Remote Express nor the Website are directed at individuals under 18 years of age without authorization by a parent or guardian or by law enforcement agencies.

12. Changes to This Policy

Company may update this Policy from time to time. For a material update, Company will revise the effective date and version number for this Policy and notify Users through the Applications. Historical versions are available upon written request.

13. SMS Text Messaging — Mobile Data Privacy

Remote Express collects mobile phone numbers to send text messages as part of its service and compliance-notification program. The SMS program is governed by the SMS Terms & Conditions.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Mobile opt-in data and consent obtained for text messaging will not be sold, shared, rented, released, transferred, or disclosed to any third party for any purpose unrelated to the delivery of the SMS notifications described in the SMS Terms & Conditions.

14. Contact Us

Send questions or requests about this Policy or your personal information to Company at:

Watch Systems, LLC
4 Sanctuary Blvd, Mandeville, LA 70471
Email: privacy@offenderwatch.com